State Farm® Insurance Agent Mario Russo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Diccy Romero
March 12, 2025
5
out of
5
rating by Diccy Romero
"I was looking for affordable house insurance and Stephanie was able to provide me with a lot of information in Spanish because is my first language she is very kind and professional is a amazing representative"
Peter Alfaro
March 6, 2025
5
out of
5
rating by Peter Alfaro
"Stephanie zapata"
We responded:
"Thank you for your kind feedback about Stephanie, Peter! We are honored to be your insurance team and look forward to serving you for many years ahead."
Destiny Martinez
February 27, 2025
5
out of
5
rating by Destiny Martinez
"I was looking around for affordable car insurance and Stephanie was able to provide me with a lot of information. She took her time to provide me with all the discount i was eligible for and took her time. I was able to get the lowest quote because of her. Very professional, sweet and acknowledgeable. Great customer service."
We responded:
"We’re truly grateful for your kind words, Destiny! Our team works hard to provide the best service possible, and it’s so rewarding to hear that we made a difference for you. "
Sofia Battle
February 19, 2025
5
out of
5
rating by Sofia Battle
"Very easy to work with!"
We responded:
"Thank you, Sofia, for your kind words and great rating! We're thrilled to hear you had a smooth experience. Your feedback inspires us to keep delivering excellent service."
Jessica Clancy
February 18, 2025
5
out of
5
rating by Jessica Clancy
"Abi was great to work with!"
We responded:
"Thank you for your five-star review, Jessica! We’re glad we could help you with the support and coverage you needed."
Katie Bienkowski
February 13, 2025
5
out of
5
rating by Katie Bienkowski
"I’ve been working with Stephanie and she has been so amazing. I’m very happy that we switched to you guys and Stephanie thank you so much for being so amazing!"
We responded:
"Thank you for your thoughtful review, Katie! It’s always our goal to provide clear, professional, and friendly service, and we’re so glad to know we delivered. We appreciate your trust in us! "
Alejandro Avilés
February 6, 2025
1
out of
5
rating by Alejandro Avilés
"Su servicio al cliente es el peor que puede existir"
We responded:
"Good afternoon, Alejandro, we don’t control the legal documentation and legal requirements to obtain auto insurance in the state of Connecticut, but we Thank you for considering our office to quote your new car insurance and would love to give you some guidance should you need it in the future. Sincerely, Mario Russo "
Michael Pacelli
January 20, 2025
5
out of
5
rating by Michael Pacelli
"I delt with Laura. She was very professional and explained everything to me. I was very happy with policy we chose."
We responded:
"Michael, thank you for your wonderful feedback! We're thrilled to hear that Laura provided a professional experience and that you're satisfied with your policy choice. We appreciate your 5-star rating! "
Reynaldo Lastre Labrada
January 13, 2025
5
out of
5
rating by Reynaldo Lastre Labrada
"Excelente servicio. Todo bien explicado y con mucha amabilidad. Recomiendo esta oficina para su seguro."
We responded:
"Muchas gracias por su excelente reseña. Nos alegra saber que recibió un servicio amable y claro. Apreciamos su recomendación y esperamos seguir siendo su opción de confianza para seguros. "
Marilyn Margiotta
January 7, 2025
5
out of
5
rating by Marilyn Margiotta
"I recently experienced some problems with another insurance company, so I called State Farm. One of their representatives, named Stephanie, was very patient and knowledgeable when answering my many questions and helping me to understand my options. She helped me through the process of switching to State Farm, and worked to save me as much money as possible. Throughout my difficult situation she was very professional and helpful. Thank you Stephanie."
We responded:
"Thank you for sharing your positive experience with us. We are delighted to hear that Stephanie provided you with excellent service during your transition to State Farm. Your feedback is greatly appreciated and will be shared with our team."
Evangelos Anthony
January 6, 2025
5
out of
5
rating by Evangelos Anthony
"In today's world it's hard to find agents like this explained all options and dealt in the most professional manner this office is where to get all your Insurance needs met. Thanks so much. !"
We responded:
"Thank you for your kind words and for awarding us a 5-star rating. We're thrilled to hear that you found our service professional and comprehensive. "
Jocelyn Pica
December 17, 2024
5
out of
5
rating by Jocelyn Pica
"I just switched to State Farm thanks to Laura!!! She made my experience run smoothly and stress free. Every question I had she knew the answer to it. She is extremely easy to talk to. I would definitely recommend anyone to her!!! Thank You Laura! Happy Holidays! 🤗"
We responded:
"Thank you for sharing your positive experience with Laura! We're thrilled to hear she made your transition to State Farm seamless and enjoyable. Your recommendation means a lot to us. Wishing you happy holidays as well!"
Dorothy Jenkins
December 5, 2024
4
out of
5
rating by Dorothy Jenkins
"Very nice customer service. Very helpful."
We responded:
"Thank you for taking the time to leave us a review, Dorothy. Please let us know how we can make your experience a 5-star one."
Chels D.
November 22, 2024
5
out of
5
rating by Chels D.
"I was looking to switch over car insurance and went ahead and contacted State Farm. I spoke with an amazing representative named Stephanie. She was not only polite but she was efficient and professional. Made the whole process very smooth. Stephanie answered all of my questions and got me the coverage I was looking for. She’s truly amazing at what she does. If anyone is looking for a great quote and amazing customer service switch over to State Farm!"
We responded:
"Thank you, Chels, for your kind words! We're thrilled to hear that Stephanie provided you with excellent service and made your transition smooth. We appreciate your recommendation and are here to assist with any future needs. Welcome to State Farm!"
Jenny Colas
November 20, 2024
5
out of
5
rating by Jenny Colas
"I highly recommend Jose as an insurance agent! He went above and beyond to help me find a better deal on my insurance by thoroughly exploring all possible discounts. He’s always available whenever I need assistance or have questions, making the entire process seamless and stress-free. If you’re looking for someone reliable, knowledgeable, and committed, Jose is your guy"
We responded:
"Thank you, Jenny, for your kind words and recommendation! We're thrilled to hear that Jose provided exceptional service and made your insurance experience seamless. Your satisfaction is our priority, and we appreciate your trust in our team."
jake
November 6, 2024
5
out of
5
rating by jake
"I had some questions regarding my current insurance with State Farm. I thought it was going to be difficult and frustrating, but Juan was very proactive and genuinely invested in my questions. Definitely a great part of the team, and I am grateful for his help. Thank you Juan!"
We responded:
"Thank you, Jake, for your kind words! We're thrilled to hear that Juan provided you with excellent service and addressed your questions effectively."
MorrisJ1986
November 4, 2024
5
out of
5
rating by MorrisJ1986
"Stephanie Z! Excellent customer service! Above & beyond!"
We responded:
"Thank you, Morris, for your kind words! We're thrilled to hear that Stephanie provided excellent customer service and went above and beyond."
Carlous Ferguson
November 4, 2024
5
out of
5
rating by Carlous Ferguson
"Great place to shop for insurance. Stephanie is really great, very dedicated to ensuring you are getting the best coverage for your money. Very friendly and professional service!"
We responded:
"Thank you! We're thrilled to hear that Stephanie provided you with dedicated and professional service and finding you the best coverage at the best rate."
Cynthia Church Marrero
October 30, 2024
5
out of
5
rating by Cynthia Church Marrero
"Stephanie was amazing to work with. She understood the insurance needs of our family and provided the complicated policy we needed. I highly recommend working with this insurance company. Five stars across the board!"
We responded:
"Thank you, Cynthia, for your kind words! We're thrilled to hear that Stephanie was able to meet your family's insurance needs. Your recommendation means a lot to us. We look forward to continuing to serve you with the same level of excellence."
Fatima Hassan
October 24, 2024
5
out of
5
rating by Fatima Hassan
"Juan helped me with the renters insurance, he is approachable and promptly aswered all my questions."
We responded:
"Thank you, Fatima, for your kind words! We're delighted to hear that Juan was able to assist you effectively with your renters insurance. Your satisfaction is our priority, and we appreciate your feedback."
Julie Breighner
October 18, 2024
5
out of
5
rating by Julie Breighner
"Stephanie has been incredibly kind and very helpful! I would happily recommend to everyone to do business with this office."
We responded:
"Thank you for your kind words! We're thrilled to hear that Stephanie provided you with excellent service. Your recommendation means a lot to us. We look forward to continuing to serve you and others with the same dedication."
Ellie Milardo
October 17, 2024
5
out of
5
rating by Ellie Milardo
"I want to commend Jose and Lindsay for their prompt response regarding getting home insurance. They are very professional ,knowledgeable , helpful and friendly. It means a lot when they care about your needs and not just wanting to make a sale. I appreciate both of you for your help and getting it done."
We responded:
"Thank you, Ellie, for your kind words. We're thrilled to hear that Jose and Lindsey provided you with excellent service. Your appreciation means a lot to us, and we're glad we could assist with your home insurance needs."
Annmarie Mazzettini
October 12, 2024
5
out of
5
rating by Annmarie Mazzettini
"My Agent, Stephanie was so nice and very helpful thank you"
We responded:
"Thank you, Annmarie, for your kind words! We're thrilled to hear that Stephanie provided you with excellent service. Your satisfaction is our top priority, and we appreciate your feedback."
Taj Woodard
October 10, 2024
5
out of
5
rating by Taj Woodard
"I spoke with Joshua on the phone today about life insurance and he was very knowledgeable and helpful. He made the process easy for me and I appreciate that !"
We responded:
"Thank you, Taj, for your kind words! We're thrilled to hear that Joshua was able to assist you effectively with your life insurance needs. Your satisfaction is our priority, and we appreciate your trust in our services."
Mohammed Almuflihi
October 8, 2024
5
out of
5
rating by Mohammed Almuflihi
"Josh was awesome. Great guy and very knowledgeable!"
We responded:
"Thank you, Mohammed, for your kind words! We're thrilled to hear that Josh provided you with excellent service and expertise. Your satisfaction is our top priority, and we appreciate your feedback."