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State Farm® Insurance Agent Mario Russo

4.6 out of 5 average rating (67 reviews) View Mario Russo's reviews on Google

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

LGCS

February 24, 2023

5  out of  5 rating by LGCS
"Lindsey wants super helpful and quick with getting me and my wife Life insurance."

Kathy Hanrahan

January 24, 2023

5  out of  5 rating by Kathy Hanrahan
"This agency is very prompt, efficient, responsive and helpful! Such a well run agency!"

Josh

January 5, 2023

4  out of  5 rating by Josh
"While price was not always competitive for me, the team of agents and customer service reps are beyond amazing. Cheryl Bennett is extremely helpful and attentive to her clients and making sure their experience is more than ideal!"

Glem Duran

December 28, 2022

5  out of  5 rating by Glem Duran
"Honestly the best service I’ve gotten, specially from both Laura and Lindsey! They are very patient and always down to work with you and also offer the best rates. Best insurance office I’ve visited."

Nilza Laureano

November 21, 2022

5  out of  5 rating by Nilza Laureano
"Awesome staff"

peter kaminski

November 9, 2022

5  out of  5 rating by peter kaminski
"Very kind & helpful"

Katherine Morales

October 20, 2022

1  out of  5 rating by Katherine Morales
"I was with an other person in a policy (car, home, pets) for almost 8yrs and for a missed communication issue this year (that the agent create when I call for a quote and they told the other person I want to make changes on the policy without authorization) the agent said that I have to change my address and separate my policy from the other person (if the other person agree to have me in the policy, why they need to make me separate the policy because of the zipcode) plus instead of honor me with the same rate my policy went up more than $100 every month just because of the "zipcode". The agent said she will look for a better option (the commercial said they can adjust your payment based on your income too, FALSe) and it already passed like 2 months and no calls, no emails, no nothing but they are very punctual taking my payment out from my account every month. Very disappointed. Btw I have a 13yr old car..."

Paw Paw Shee

October 14, 2022

5  out of  5 rating by Paw Paw Shee
"They are very nice people and willing to help at all times! I have been with them more than 4 years and their service is excellent. Kudos to Alex, he always help out and present when I needed his help!!"

Marisa Hart

September 29, 2022

5  out of  5 rating by Marisa Hart
"Alex is amazing!! he’s so helpful, he’s quick to assist you with anything you need. he’s efficient and you can tell he loves his job and cares about his clients!"

Pheeranut Boonmee

September 26, 2022

5  out of  5 rating by Pheeranut Boonmee
"I had such a great experience here. Question was promptly address. Superb customer service. Cheryl was super sweet and helpful. Highly recommended."

Jim Bursler

September 8, 2022

5  out of  5 rating by Jim Bursler
"quick friencly responses."

Dan Winick

August 30, 2022

5  out of  5 rating by Dan Winick
"Agency is always quick to respond, professional and easy to get a hold of."

Nikki Galvez

August 17, 2022

5  out of  5 rating by Nikki Galvez
"I have had State Farm insurance for a really long time and this particular office really cares about their customers. I highly recommend this office. Mario always goes above and beyond anytime I need help and Alex is always so helpful and professional."

Alan Rosenblatt

August 5, 2022

5  out of  5 rating by Alan Rosenblatt
"Cheryl was extremely helpful and very timely on all of her responses."

Jasmine Manalo Rooney

August 4, 2022

5  out of  5 rating by Jasmine Manalo Rooney
"So easy to deal with them particularly Laura. Everything was smooth and convenient."

Wilbert Vazquez

August 1, 2022

5  out of  5 rating by Wilbert Vazquez
"Cheryl was great! Got me covered in less than 15 minutes. A pleasure to work with"

Wyo 718

July 29, 2022

5  out of  5 rating by Wyo 718
"Great job Mario !!"

Curtiss Smith

July 25, 2022

5  out of  5 rating by Curtiss Smith
"Mario and his team are amazing! Every time I call they are very responsive and handle my inquiry right away. They are like family!"

sashi govin

July 12, 2022

5  out of  5 rating by sashi govin
"Cheryl from Mario Russo’s office of Statefarm has been very helpful. She went above and beyond to answer all my questions. Great service!"

Robert Marshall

July 7, 2022

5  out of  5 rating by Robert Marshall
"I have had Mario Russo's State Farm Agency for the past 8 years that I have had my business. I had my business insurance through them and finally transferred my auto insurance to them as well. They cut my rate in half of what Geico had been charging me for the past 20 + years and I am so happy to have them. Everyone in the agency is super helpful and I am so glad that I was introduced to them 8 years ago. If you are looking for great rates and excellent customer service with someone you can call or go see, I suggest reaching out to Mario, Alex or Cheryl."

Jessenia Cruz

May 13, 2022

5  out of  5 rating by Jessenia Cruz
"Excellent customer service!! Awesome Rates and Agent Alex B. is the best at what he does. Would definitely recommend Mario Russo’s office in West Hartford location."

Mahely Cartagena

April 1, 2022

5  out of  5 rating by Mahely Cartagena
"(Translated by Google) attention is the best (Original) La atención es la mejor"

Bob Marshall

February 20, 2022

5  out of  5 rating by Bob Marshall
"Mario saved me a ton of money on my car insurance. Half of what Geico was."

Khryztyam Santiago

February 10, 2022

5  out of  5 rating by Khryztyam Santiago
"My personal insurance with people professional services."

Alberto Arebalo

November 3, 2021

5  out of  5 rating by Alberto Arebalo
"I just moved from To CT from out of state. I learned the policies do not transfer from one state to another so I needed to find a local office. I have had the best experience with this office. Laura, who is fairly new, was extremely helpful and attentive as I navigated changing my auto policy and then adding a home owners policy and then an umbrella policy after I saw how it lowered my other premiums. If it wasn’t for Laura, I would not have been the wiser. Knowing this is not easy for someone who just moved from out of State, she walked me through all the steps to ensure I was taken care of. It’s the end of my experience, I met Mario who came to check on me and ensure my satisfaction. Truly a great experience and I completely recommend."