State Farm® Insurance Agent Mario Russo
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jake
November 6, 2024
5
out of
5
rating by jake
"I had some questions regarding my current insurance with State Farm. I thought it was going to be difficult and frustrating, but Juan was very proactive and genuinely invested in my questions. Definitely a great part of the team, and I am grateful for his help. Thank you Juan!"
We responded:
"Thank you, Jake, for your kind words! We're thrilled to hear that Juan provided you with excellent service and addressed your questions effectively."
MorrisJ1986
November 4, 2024
5
out of
5
rating by MorrisJ1986
"Stephanie Z! Excellent customer service! Above & beyond!"
We responded:
"Thank you, Morris, for your kind words! We're thrilled to hear that Stephanie provided excellent customer service and went above and beyond."
Carlous Ferguson
November 4, 2024
5
out of
5
rating by Carlous Ferguson
"Great place to shop for insurance. Stephanie is really great, very dedicated to ensuring you are getting the best coverage for your money. Very friendly and professional service!"
We responded:
"Thank you! We're thrilled to hear that Stephanie provided you with dedicated and professional service and finding you the best coverage at the best rate."
Cynthia Church Marrero
October 30, 2024
5
out of
5
rating by Cynthia Church Marrero
"Stephanie was amazing to work with. She understood the insurance needs of our family and provided the complicated policy we needed. I highly recommend working with this insurance company. Five stars across the board!"
We responded:
"Thank you, Cynthia, for your kind words! We're thrilled to hear that Stephanie was able to meet your family's insurance needs. Your recommendation means a lot to us. We look forward to continuing to serve you with the same level of excellence."
Fatima Hassan
October 24, 2024
5
out of
5
rating by Fatima Hassan
"Juan helped me with the renters insurance, he is approachable and promptly aswered all my questions."
We responded:
"Thank you, Fatima, for your kind words! We're delighted to hear that Juan was able to assist you effectively with your renters insurance. Your satisfaction is our priority, and we appreciate your feedback."
Julie Breighner
October 18, 2024
5
out of
5
rating by Julie Breighner
"Stephanie has been incredibly kind and very helpful! I would happily recommend to everyone to do business with this office."
We responded:
"Thank you for your kind words! We're thrilled to hear that Stephanie provided you with excellent service. Your recommendation means a lot to us. We look forward to continuing to serve you and others with the same dedication."
Ellie Milardo
October 17, 2024
5
out of
5
rating by Ellie Milardo
"I want to commend Jose and Lindsay for their prompt response regarding getting home insurance. They are very professional ,knowledgeable , helpful and friendly. It means a lot when they care about your needs and not just wanting to make a sale. I appreciate both of you for your help and getting it done."
We responded:
"Thank you, Ellie, for your kind words. We're thrilled to hear that Jose and Lindsey provided you with excellent service. Your appreciation means a lot to us, and we're glad we could assist with your home insurance needs."
Annmarie Mazzettini
October 12, 2024
5
out of
5
rating by Annmarie Mazzettini
"My Agent, Stephanie was so nice and very helpful thank you"
We responded:
"Thank you, Annmarie, for your kind words! We're thrilled to hear that Stephanie provided you with excellent service. Your satisfaction is our top priority, and we appreciate your feedback."
Taj Woodard
October 10, 2024
5
out of
5
rating by Taj Woodard
"I spoke with Joshua on the phone today about life insurance and he was very knowledgeable and helpful. He made the process easy for me and I appreciate that !"
We responded:
"Thank you, Taj, for your kind words! We're thrilled to hear that Joshua was able to assist you effectively with your life insurance needs. Your satisfaction is our priority, and we appreciate your trust in our services."
Mohammed Almuflihi
October 8, 2024
5
out of
5
rating by Mohammed Almuflihi
"Josh was awesome. Great guy and very knowledgeable!"
We responded:
"Thank you, Mohammed, for your kind words! We're thrilled to hear that Josh provided you with excellent service and expertise. Your satisfaction is our top priority, and we appreciate your feedback."
Johanna Marin
October 4, 2024
5
out of
5
rating by Johanna Marin
"They have the best , and kind agents"
We responded:
"Thank you for your kind words and the 5-star rating! We're thrilled to hear that you had a positive experience with our agents. Your satisfaction is our top priority, and we appreciate your support."
Damaris Cabrera
October 3, 2024
5
out of
5
rating by Damaris Cabrera
"Have to give Mario Russo‘s office five stars for their amazing customer service. I had the experience of receiving a quote with Juan Russo and he was the most informed, patient, and efficient customer service representative I have ever worked with. Because of Juan and my experience with him, I decided to join State Farm! It’s Customer service like this that makes you leave all the other companies! Thank you Juan and because of you, I am referring the rest of my family!"
We responded:
"Thank you, Damaris! We're thrilled to hear about your positive experience with Juan. Your kind words and referrals mean a lot to us. Welcome to the State Farm family!"
Reyven Cabanillas castro
October 2, 2024
5
out of
5
rating by Reyven Cabanillas castro
"Exelente servicio"
We responded:
"Thank you for your kind words and the 5-star rating! We're thrilled to hear you had an excellent experience with our service."
Lissette Lopez
September 26, 2024
5
out of
5
rating by Lissette Lopez
"Excelente servicio woo necesitamos más personas como Mario Russo y como Juan!! Mil gracias x su excelente atención 🙏"
We responded:
"Thank you! We're thrilled to hear you had an excellent experience with our team. Your kind words and appreciation mean a lot to us."
Oliver Urquilla
September 23, 2024
5
out of
5
rating by Oliver Urquilla
"Just started with State Farm and im really glad for my agent on helping me out. Great experience and great service. Well recommended."
We responded:
"Thank you, Oliver! We're thrilled to hear about your positive experience with our agency. Your recommendation means a lot to us. We're here to continue providing you with excellent service."
Omar Shea
September 12, 2024
5
out of
5
rating by Omar Shea
"Juan was a Great help with giving me the best coverage for my budget. He was very patient and reliable. I recommend this branch highly."
We responded:
"Thank you, Omar, for your kind words! We're thrilled to hear that Juan provided you with excellent service and the best coverage for your budget. Your recommendation means a lot to us. We look forward to continuing to serve you."
Alexis Mendoza
September 10, 2024
5
out of
5
rating by Alexis Mendoza
"Lindsey and Mario have always been a delight to work with. Lindsey was very helpful in providing me information and a solution to my situation. Could not recommend more!"
We responded:
"Thank you, Alexis! We're thrilled to hear that our team has been able to assist you effectively. Your recommendation means a lot to us."
Elsie Betancourt
September 10, 2024
5
out of
5
rating by Elsie Betancourt
"Great experience with Stephanie.. Very kind and understanding."
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with Stephanie. Your feedback is greatly appreciated, and we look forward to continuing to serve your insurance needs."
Luciano Hernandez
September 6, 2024
5
out of
5
rating by Luciano Hernandez
"Stephanie Zapata is very professional,kind , and knowledgeable person."
We responded:
"Thank you, Luciano, for your kind words about Stephanie. We're thrilled to hear that you found her professional, kind, and knowledgeable. Your positive feedback is greatly appreciated!"
Carissa St.Hilaire
August 21, 2024
5
out of
5
rating by Carissa St.Hilaire
"Juan helped me put a lot thank you"
We responded:
"Thank you for your kind words! We're delighted to hear that Juan was able to assist you effectively. Your satisfaction is our top priority, and we appreciate your trust in our services."
GoodGirl4LLife
August 20, 2024
5
out of
5
rating by GoodGirl4LLife
"I inquired about renters insurance online and Stephaine reached out to me promptly. The process was so smooth. Stephanie was well knowledgeable about the policy and explained everything to me in detail. Being that I already have other policies with statefarm payment was easy and the new policy was emailed me to before I even hanged up the phone. Thanks again Stephaine for your hospitality. I would definitely recommend this location. (Friendly & Professional)"
We responded:
"Thank you for your kind words! We're thrilled to hear that Stephanie provided you with excellent service and made the renters process smooth. We appreciate your continued trust in us and your recommendation."
michael lipkin
August 14, 2024
5
out of
5
rating by michael lipkin
"Thank you Cheryl for your help. Great job."
We responded:
"Mr. Lipkin, THANK YOU for your kind review. We appreciate your business very much!"
Ben Guillemette
August 13, 2024
5
out of
5
rating by Ben Guillemette
"This is my first experience with insurance coverage and I talked to an agent named Cheryl. She was amazing with explaining everything that a person who was getting insurance for the first time like me was able to perfectly understand everything said."
We responded:
"Thank you, Ben, for your kind words! We're thrilled to hear that Cheryl was able to make your first insurance experience clear and understandable. We're here to help whenever you need us. Welcome to the State Farm family!"
Mariposa
August 7, 2024
5
out of
5
rating by Mariposa
"Lindsey siempre me ayuda ayer mi novio comenzó el seguro y ella siempre explica bien la cubertura. Estamos bien contentos con nuestra experiencia con ella y la oficina."
We responded:
"¡Muchas gracias, Mariposa! Nos alegra saber que Lindsey ha sido de gran ayuda y que están contentos con nuestra oficina. Estamos aquí para servirles y asegurarnos de que siempre tengan una excelente experiencia. ¡Gracias por confiar en nosotros!"
Jamila Dailey
August 5, 2024
5
out of
5
rating by Jamila Dailey
"Josh helped me a lot he has great customer service 👍"
We responded:
"Thank you, Jamila, for your kind words! We're thrilled to hear that Josh provided excellent customer service. Your satisfaction is our top priority, and we appreciate your feedback."