State Farm® Insurance Agent Mario Russo

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Bobby Donnelly

April 28, 2023

5 out of 5

"Mario and his team provide great customer service and product options for Auto Insurance, Homeowners Insurance and Life Insurance. Mario also does a ton in the community, I’d highly recommend doing business with this Agency!"

Reeva Starks

April 21, 2023

5 out of 5

"Lindsey Sical Office Manager was amazing she was friendly professional and got me the best quotes I highly recommend"

Cruz

April 12, 2023

5 out of 5

"Lindsey helped me get a new policy for home & auto. Now working with her on getting my life insurance. She took her time explain coverages for my new home."

LGCS

February 24, 2023

5 out of 5

"Lindsey wants super helpful and quick with getting me and my wife Life insurance."

Kathy Hanrahan

January 24, 2023

5 out of 5

"This agency is very prompt, efficient, responsive and helpful! Such a well run agency!"

Josh

January 5, 2023

4 out of 5

"While price was not always competitive for me, the team of agents and customer service reps are beyond amazing. Cheryl Bennett is extremely helpful and attentive to her clients and making sure their experience is more than ideal!"

Glem Duran

December 28, 2022

5 out of 5

"Honestly the best service I’ve gotten, specially from both Laura and Lindsey! They are very patient and always down to work with you and also offer the best rates. Best insurance office I’ve visited."

Nilza Laureano

November 21, 2022

5 out of 5

"Awesome staff"

peter kaminski

November 9, 2022

5 out of 5

"Very kind & helpful"

Katherine Morales

October 20, 2022

1 out of 5

"I was with an other person in a policy (car, home, pets) for almost 8yrs and for a missed communication issue this year (that the agent create when I call for a quote and they told the other person I want to make changes on the policy without authorization) the agent said that I have to change my address and separate my policy from the other person (if the other person agree to have me in the policy, why they need to make me separate the policy because of the zipcode) plus instead of honor me with the same rate my policy went up more than $100 every month just because of the "zipcode". The agent said she will look for a better option (the commercial said they can adjust your payment based on your income too, FALSe) and it already passed like 2 months and no calls, no emails, no nothing but they are very punctual taking my payment out from my account every month. Very disappointed. Btw I have a 13yr old car..."

Paw Paw Shee

October 14, 2022

5 out of 5

"They are very nice people and willing to help at all times! I have been with them more than 4 years and their service is excellent. Kudos to Alex, he always help out and present when I needed his help!!"

Marisa Hart

September 29, 2022

5 out of 5

"Alex is amazing!! he’s so helpful, he’s quick to assist you with anything you need. he’s efficient and you can tell he loves his job and cares about his clients!"

Pheeranut Boonmee

September 26, 2022

5 out of 5

"I had such a great experience here. Question was promptly address. Superb customer service. Cheryl was super sweet and helpful. Highly recommended."

Jim Bursler

September 8, 2022

5 out of 5

"quick friencly responses."

Dan Winick

August 30, 2022

5 out of 5

"Agency is always quick to respond, professional and easy to get a hold of."

Nikki Galvez

August 17, 2022

5 out of 5

"I have had State Farm insurance for a really long time and this particular office really cares about their customers. I highly recommend this office. Mario always goes above and beyond anytime I need help and Alex is always so helpful and professional."

Alan Rosenblatt

August 5, 2022

5 out of 5

"Cheryl was extremely helpful and very timely on all of her responses."

Jasmine Manalo Rooney

August 4, 2022

5 out of 5

"So easy to deal with them particularly Laura. Everything was smooth and convenient."

Wilbert Vazquez

August 1, 2022

5 out of 5

"Cheryl was great! Got me covered in less than 15 minutes. A pleasure to work with"

Wyo 718

July 29, 2022

5 out of 5

"Great job Mario !!"

Curtiss Smith

July 25, 2022

5 out of 5

"Mario and his team are amazing! Every time I call they are very responsive and handle my inquiry right away. They are like family!"

sashi govin

July 12, 2022

5 out of 5

"Cheryl from Mario Russo’s office of Statefarm has been very helpful. She went above and beyond to answer all my questions. Great service!"

Robert Marshall

July 7, 2022

5 out of 5

"I have had Mario Russo's State Farm Agency for the past 8 years that I have had my business. I had my business insurance through them and finally transferred my auto insurance to them as well. They cut my rate in half of what Geico had been charging me for the past 20 + years and I am so happy to have them. Everyone in the agency is super helpful and I am so glad that I was introduced to them 8 years ago. If you are looking for great rates and excellent customer service with someone you can call or go see, I suggest reaching out to Mario, Alex or Cheryl."

Jessenia Cruz

May 13, 2022

5 out of 5

"Excellent customer service!! Awesome Rates and Agent Alex B. is the best at what he does. Would definitely recommend Mario Russo’s office in West Hartford location."

Mahely Cartagena

April 1, 2022

5 out of 5

"(Translated by Google) attention is the best (Original) La atención es la mejor"

What our customers say about us...

Bobby Donnelly

April 28, 2023

5 out of 5

"Mario and his team provide great customer service and product options for Auto Insurance, Homeowners Insurance and Life Insurance. Mario also does a ton in the community, I’d highly recommend doing business with this Agency!"

Reeva Starks

April 21, 2023

5 out of 5

"Lindsey Sical Office Manager was amazing she was friendly professional and got me the best quotes I highly recommend"

Cruz

April 12, 2023

5 out of 5

"Lindsey helped me get a new policy for home & auto. Now working with her on getting my life insurance. She took her time explain coverages for my new home."

LGCS

February 24, 2023

5 out of 5

"Lindsey wants super helpful and quick with getting me and my wife Life insurance."

Kathy Hanrahan

January 24, 2023

5 out of 5

"This agency is very prompt, efficient, responsive and helpful! Such a well run agency!"

Josh

January 5, 2023

4 out of 5

"While price was not always competitive for me, the team of agents and customer service reps are beyond amazing. Cheryl Bennett is extremely helpful and attentive to her clients and making sure their experience is more than ideal!"

Glem Duran

December 28, 2022

5 out of 5

"Honestly the best service I’ve gotten, specially from both Laura and Lindsey! They are very patient and always down to work with you and also offer the best rates. Best insurance office I’ve visited."

Nilza Laureano

November 21, 2022

5 out of 5

"Awesome staff"

peter kaminski

November 9, 2022

5 out of 5

"Very kind & helpful"

Katherine Morales

October 20, 2022

1 out of 5

"I was with an other person in a policy (car, home, pets) for almost 8yrs and for a missed communication issue this year (that the agent create when I call for a quote and they told the other person I want to make changes on the policy without authorization) the agent said that I have to change my address and separate my policy from the other person (if the other person agree to have me in the policy, why they need to make me separate the policy because of the zipcode) plus instead of honor me with the same rate my policy went up more than $100 every month just because of the "zipcode". The agent said she will look for a better option (the commercial said they can adjust your payment based on your income too, FALSe) and it already passed like 2 months and no calls, no emails, no nothing but they are very punctual taking my payment out from my account every month. Very disappointed. Btw I have a 13yr old car..."

Paw Paw Shee

October 14, 2022

5 out of 5

"They are very nice people and willing to help at all times! I have been with them more than 4 years and their service is excellent. Kudos to Alex, he always help out and present when I needed his help!!"

Marisa Hart

September 29, 2022

5 out of 5

"Alex is amazing!! he’s so helpful, he’s quick to assist you with anything you need. he’s efficient and you can tell he loves his job and cares about his clients!"

Pheeranut Boonmee

September 26, 2022

5 out of 5

"I had such a great experience here. Question was promptly address. Superb customer service. Cheryl was super sweet and helpful. Highly recommended."

Jim Bursler

September 8, 2022

5 out of 5

"quick friencly responses."

Dan Winick

August 30, 2022

5 out of 5

"Agency is always quick to respond, professional and easy to get a hold of."

Nikki Galvez

August 17, 2022

5 out of 5

"I have had State Farm insurance for a really long time and this particular office really cares about their customers. I highly recommend this office. Mario always goes above and beyond anytime I need help and Alex is always so helpful and professional."

Alan Rosenblatt

August 5, 2022

5 out of 5

"Cheryl was extremely helpful and very timely on all of her responses."

Jasmine Manalo Rooney

August 4, 2022

5 out of 5

"So easy to deal with them particularly Laura. Everything was smooth and convenient."

Wilbert Vazquez

August 1, 2022

5 out of 5

"Cheryl was great! Got me covered in less than 15 minutes. A pleasure to work with"

Wyo 718

July 29, 2022

5 out of 5

"Great job Mario !!"

Curtiss Smith

July 25, 2022

5 out of 5

"Mario and his team are amazing! Every time I call they are very responsive and handle my inquiry right away. They are like family!"

sashi govin

July 12, 2022

5 out of 5

"Cheryl from Mario Russo’s office of Statefarm has been very helpful. She went above and beyond to answer all my questions. Great service!"

Robert Marshall

July 7, 2022

5 out of 5

"I have had Mario Russo's State Farm Agency for the past 8 years that I have had my business. I had my business insurance through them and finally transferred my auto insurance to them as well. They cut my rate in half of what Geico had been charging me for the past 20 + years and I am so happy to have them. Everyone in the agency is super helpful and I am so glad that I was introduced to them 8 years ago. If you are looking for great rates and excellent customer service with someone you can call or go see, I suggest reaching out to Mario, Alex or Cheryl."

Jessenia Cruz

May 13, 2022

5 out of 5

"Excellent customer service!! Awesome Rates and Agent Alex B. is the best at what he does. Would definitely recommend Mario Russo’s office in West Hartford location."

Mahely Cartagena

April 1, 2022

5 out of 5

"(Translated by Google) attention is the best (Original) La atención es la mejor"