State Farm® Insurance Agent Mario Russo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Reyven Cabanillas castro
October 2, 2024
5
out of
5
rating by Reyven Cabanillas castro
"Exelente servicio"
Lissette Lopez
September 26, 2024
5
out of
5
rating by Lissette Lopez
"Excelente servicio woo necesitamos más personas como Mario Russo y como Juan!! Mil gracias x su excelente atención 🙏"
We responded:
"Thank you! We're thrilled to hear you had an excellent experience with our team. Your kind words and appreciation mean a lot to us."
Oliver Urquilla
September 23, 2024
5
out of
5
rating by Oliver Urquilla
"Just started with State Farm and im really glad for my agent on helping me out. Great experience and great service. Well recommended."
We responded:
"Thank you, Oliver! We're thrilled to hear about your positive experience with our agency. Your recommendation means a lot to us. We're here to continue providing you with excellent service."
Omar Shea
September 12, 2024
5
out of
5
rating by Omar Shea
"Juan was a Great help with giving me the best coverage for my budget. He was very patient and reliable. I recommend this branch highly."
We responded:
"Thank you, Omar, for your kind words! We're thrilled to hear that Juan provided you with excellent service and the best coverage for your budget. Your recommendation means a lot to us. We look forward to continuing to serve you."
Alexis Mendoza
September 10, 2024
5
out of
5
rating by Alexis Mendoza
"Lindsey and Mario have always been a delight to work with. Lindsey was very helpful in providing me information and a solution to my situation. Could not recommend more!"
We responded:
"Thank you, Alexis! We're thrilled to hear that our team has been able to assist you effectively. Your recommendation means a lot to us."
Elsie Betancourt
September 10, 2024
5
out of
5
rating by Elsie Betancourt
"Great experience with Stephanie.. Very kind and understanding."
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with Stephanie. Your feedback is greatly appreciated, and we look forward to continuing to serve your insurance needs."
Luciano Hernandez
September 6, 2024
5
out of
5
rating by Luciano Hernandez
"Stephanie Zapata is very professional,kind , and knowledgeable person."
We responded:
"Thank you, Luciano, for your kind words about Stephanie. We're thrilled to hear that you found her professional, kind, and knowledgeable. Your positive feedback is greatly appreciated!"
Carissa St.Hilaire
August 21, 2024
5
out of
5
rating by Carissa St.Hilaire
"Juan helped me put a lot thank you"
We responded:
"Thank you for your kind words! We're delighted to hear that Juan was able to assist you effectively. Your satisfaction is our top priority, and we appreciate your trust in our services."
GoodGirl4LLife
August 20, 2024
5
out of
5
rating by GoodGirl4LLife
"I inquired about renters insurance online and Stephaine reached out to me promptly. The process was so smooth. Stephanie was well knowledgeable about the policy and explained everything to me in detail. Being that I already have other policies with statefarm payment was easy and the new policy was emailed me to before I even hanged up the phone. Thanks again Stephaine for your hospitality. I would definitely recommend this location. (Friendly & Professional)"
We responded:
"Thank you for your kind words! We're thrilled to hear that Stephanie provided you with excellent service and made the renters process smooth. We appreciate your continued trust in us and your recommendation."
michael lipkin
August 14, 2024
5
out of
5
rating by michael lipkin
"Thank you Cheryl for your help. Great job."
We responded:
"Mr. Lipkin, THANK YOU for your kind review. We appreciate your business very much!"
Ben Guillemette
August 13, 2024
5
out of
5
rating by Ben Guillemette
"This is my first experience with insurance coverage and I talked to an agent named Cheryl. She was amazing with explaining everything that a person who was getting insurance for the first time like me was able to perfectly understand everything said."
We responded:
"Thank you, Ben, for your kind words! We're thrilled to hear that Cheryl was able to make your first insurance experience clear and understandable. We're here to help whenever you need us. Welcome to the State Farm family!"
Mariposa
August 7, 2024
5
out of
5
rating by Mariposa
"Lindsey siempre me ayuda ayer mi novio comenzó el seguro y ella siempre explica bien la cubertura. Estamos bien contentos con nuestra experiencia con ella y la oficina."
We responded:
"¡Muchas gracias, Mariposa! Nos alegra saber que Lindsey ha sido de gran ayuda y que están contentos con nuestra oficina. Estamos aquí para servirles y asegurarnos de que siempre tengan una excelente experiencia. ¡Gracias por confiar en nosotros!"
Jamila Dailey
August 5, 2024
5
out of
5
rating by Jamila Dailey
"Josh helped me a lot he has great customer service 👍"
We responded:
"Thank you, Jamila, for your kind words! We're thrilled to hear that Josh provided excellent customer service. Your satisfaction is our top priority, and we appreciate your feedback."
Tajanay Woodard
August 2, 2024
5
out of
5
rating by Tajanay Woodard
"It was a pleasure working with Joshua, I have trouble understanding polices and knowing exactly what I need ,he explained things in a way that I could understand and I appreciate that. Definitely will be recommending people to get insured here."
We responded:
"Thank you! We're delighted to hear Joshua was able to assist you so effectively. Your recommendation means a lot to us."
douglas eichar
August 2, 2024
5
out of
5
rating by douglas eichar
"Laura was great. Very nice. Very efficient. Very competent."
We responded:
"Thank you, Douglas, for your kind words about Laura. We're thrilled to hear that she provided you with efficient and competent service. Your satisfaction is our priority, and we appreciate your feedback."
arianna oates
August 2, 2024
5
out of
5
rating by arianna oates
"I just switched to State Farm and my agent named Joshua made my experience run smoothly and stress free. Every question I had he knew the answer to it. He is extremely easy to talk to also. If he missed a call, he would follow up with me in a timely manner. I would recommend anyone to him!!! HES A 10/10."
We responded:
"Thank you, Arianna, for your wonderful review! We're thrilled to hear Joshua made your transition to State Farm smooth and stress-free. Your recommendation means a lot to us."
Abimael Pena
August 2, 2024
5
out of
5
rating by Abimael Pena
"While switching over to State Farm I had a the great pleasure to be helped by an incredible representative named Stephanie. My first impression of her was extremely warm and welcoming. While I was asking for information about service plans she blew my expectations away. Stephanie was so knowledgeable and patient while I felt like I had a million questions she was able to answer them all with ease, making me feel more comfortable in the process and ultimately helped me decide what plans for car, renters, and life insurance is best for me. I highly recommend others to switch to State Farm."
We responded:
"Thank you, Abimael, for your kind words and recommendation! We're thrilled to hear about your positive experience with Stephanie. Your satisfaction is our priority, and we're glad she could assist you so effectively. Welcome to State Farm!"
Azia Harris
August 2, 2024
5
out of
5
rating by Azia Harris
"I recently switched insurances and my insurance agent Lindsey was very helpful and a pleasure to work with. 10/10 recommend"
We responded:
"Thank you, Azia, for your kind words and recommendation! We're thrilled to hear that Lindsey provided you with excellent service. Welcome to the State Farm family!"
Magaly Colon
August 2, 2024
5
out of
5
rating by Magaly Colon
"Had the best experience transferring my policy with Lindsey, made it easy and we ended up saving money. I call that a win win!"
We responded:
"Thank you! We're thrilled to hear Lindsey made your policy transfer seamless and helped you save money. Your satisfaction is our priority, and we appreciate your kind words."
Jerome Hamlin
August 2, 2024
5
out of
5
rating by Jerome Hamlin
"Stephanie was amazing answered all my questions gave me a quick and reasonable quote.. overall I love the experience and recommend everyone use them!"
We responded:
"Thank you, Jerome! We're thrilled to hear that Stephanie provided you with excellent service and a quick, reasonable quote. Your recommendation means a lot to us. We look forward to continuing to meet your insurance needs!"
Tobi Brown
July 25, 2024
5
out of
5
rating by Tobi Brown
"Did my auto insurance the other day had a great experience.Josh was really helpful and straightforward. Would definitely recommend this office for all your insurance needs."
We responded:
"Thank You, Tobi. We appreciate your business, I'm glad you had a good experience working with Josh on your auto insurance. Our State Farm team tries very hard to provide excellent customer service. "
Pasquale C
July 22, 2024
5
out of
5
rating by Pasquale C
"Juan was a great help when insuring my first home and car policies! I will definitely be using him next time for further insurance necessities."
We responded:
"Thank you! We're thrilled to hear that Juan provided excellent service for your home and car insurance needs. We look forward to assisting you with any future insurance requirements. Your trust and satisfaction mean a lot to us!"
Yogendra Prasad Dahal
July 12, 2024
5
out of
5
rating by Yogendra Prasad Dahal
"Stephanie is so friendly and helpful, thank you for your service"
We responded:
"Thank you for your kind words! Stephanie is dedicated to providing excellent service to all our customers. We appreciate your feedback and look forward to assisting you in the future."
Nilza Laureano
July 10, 2024
5
out of
5
rating by Nilza Laureano
"Awesome staff"
We responded:
"Dear Nilza, Thank You for your kind words. Our West Hartford State Farm Team appreciates your business very much. Sincerely, Mario Russo!"
Keith Robertson
July 10, 2024
5
out of
5
rating by Keith Robertson
"I had a great experience working with Laura Quintana Rodriguez on my homeowners insurance policy. She was so helpful! Thank you Laura!"
We responded:
"Thank you for sharing your positive experience with Laura! We are thrilled to hear that she provided excellent service for your homeowners insurance policy. We appreciate your feedback and look forward to assisting you in the future."